Skip to main content
Data recovery specialist holdning a computer memory card

Computer Forensics / Electronic Discovery Solutions by EPIS in Los Angeles Metro

The information age has ushered in numerous instances of illicit activities previously unimaginable. This technology empowers criminals to engage in unlawful actions while remaining anonymous. Regardless of the intricacy or type of crime, EPIS employs cutting-edge technology and methodologies to guarantee client satisfaction.

Our services encompassing investigations and electronic discovery have elevated industry standards. Reach out today for a Free Consultation or email us at

Data Recovery Service by EPIS: Blending Technology and Expertise

EPIS specializes in providing a data recovery service that seamlessly combines cutting-edge technology with expert techniques. Our skilled technicians boast a wealth of experience, having successfully handled thousands of cases. Utilizing state-of-the-art equipment and in-depth expertise, we ensure the efficient and secure recovery of valuable information for our clients. Trust EPIS to deliver top-notch data recovery services tailored to meet your specific needs.

Understanding Hard Drive Failure: Information Gathering Process

When faced with a hard drive failure, EPIS initiates a meticulous information-gathering process to comprehensively diagnose the issue. Our dedicated customer service representatives play a crucial role in this phase, posing essential questions to unveil the true nature of the failure and determine the necessary steps for data recovery.

Key questions include:

  1. What is the specific data you need to recover?
  2. What type of hard drive are you using?
  3. How much data is stored on the hard drive?
  4. Can you provide details about the circumstances when the drive failed?
  5. How urgently do you require the recovered data?

This brief but critical interaction takes only a few minutes of your time and aids in the initial assessment of the failure. Gathering this information is instrumental in devising an effective recovery plan tailored to your needs. Moreover, it proves to be a cost-effective measure, ensuring a smoother and more efficient data recovery process when it commences. Trust EPIS to guide you through this essential information-gathering phase with expertise and precision.

In-Lab Diagnostic Assessment: Ensuring Precision in Data Recovery

To unveil the full extent of a hard drive failure, EPIS conducts a comprehensive diagnostic assessment within our state-of-the-art laboratory. Our skilled technicians and engineers meticulously inspect and test the hard drive to identify the nature of the issue. We provide detailed instructions on shipping the hard drive to our lab, ensuring it arrives without any risk of further damage during transit.

Once your hard drive reaches our facility, it undergoes careful handling, maintaining the utmost care and attention to detail. Our data recovery experts assess whether the problem is mechanical, electrical, or software-related. Additionally, we create an exact image of the drive, preserving your original data integrity.

After this evaluation, we communicate with you to provide:

  1. A detailed explanation of the hard drive issue.
  2. The necessary steps for data recovery.
  3. Information on recoverable files.
  4. Estimated duration for the recovery process.
  5. A transparent breakdown of the associated costs.

Your full approval is then sought before proceeding with the data recovery, ensuring transparency and client consent every step of the way. Trust EPIS for a meticulous in-lab diagnostic assessment, guaranteeing precision and reliability in the data recovery process.

Beware of Deceptive Practices: Hidden Costs in “Free” Steps

Do not be deceived by companies offering free initial diagnostic assessments. While they may claim no charges for this step, they often recoup their expenses through other hidden costs, which can turn out to be significantly more expensive in the long run.

At EPIS, we prioritize transparency and honesty in our approach. Our commitment is to provide accurate information from the beginning, ensuring that our clients are fully aware of the costs associated with our services. Trust EPIS for straightforward dealings and a reliable partner in your data recovery journey.

Recovery Process in Action

Once we obtain your approval to proceed, our recovery efforts kick into gear. Depending on the severity of the failure, our skilled technicians and engineers may need to replace damaged components or conduct intricate work within our facility to retrieve your valuable data. Leveraging state-of-the-art technology and techniques honed over 20 years in the recovery industry, our team is dedicated to delivering results.

With an impressive success rate exceeding 85%, EPIS stands out as a leader in the field. Your data recovery journey is in capable hands, and we employ all available resources to ensure a high likelihood of success.

We understand that time is of the essence, and we tailor our services to your timeline. Whether you require 24/7 emergency service for swift data retrieval or opt for regular business hours under our standard service, or even extended hours with our premium service, we adapt to meet your specific needs. The choice is yours, and EPIS is here to serve you promptly and efficiently.

Data Return Options

After successfully recovering your data, we offer flexible options for its return. You can choose the delivery medium that suits your preferences, including CD-ROMs, DVDs, another hard drive, or even email. EPIS ensures that you receive your data in the format most convenient for you, allowing for seamless restoration to a new hard drive. We prioritize ease of use, enabling you to get back up and running promptly.

Customer Support

Upon receiving your data on the preferred media, our customer service team remains readily available to provide any advice or assistance you may need for restoring your data to your satisfaction. Feel free to reach out to our dedicated customer service representatives at (310) 657-3747. We are here to assist you in every way possible!

Electronic Evidence Collection Best Practices

Electronic evidence can be derived from various sources within a company’s network, encompassing any technology used for data transmission or storage. Investigators focus on collecting evidence from three key areas within an offender’s network: the offender’s workstation, the server accessed by the offender, and the network connecting the two. This three-pronged approach allows investigators to corroborate the data’s origin using different sources.

Similar to any other evidence in a case, information obtained from a computer forensics investigation must adhere to the standards of admissible evidence. Careful handling of a suspect’s files is crucial to avoid compromising the evidence, considering potential risks such as viruses, electromagnetic or mechanical damage, and booby traps. Adhering to cardinal rules helps ensure that the electronic evidence remains intact and unaltered:

  • EPIS investigators exclusively rely on tools and methods that undergo rigorous testing and evaluation to validate their accuracy and reliability. Our commitment to employing proven techniques ensures the integrity of our investigative processes and enhances the quality of results delivered to our clients.

    Testing a tool in a simulated forensic examination is essential to validate its reliability and performance. This ensures that the tool can accurately and effectively handle real-world forensic scenarios, contributing to its forensic soundness.

  • Minimize handling of original evidence to prevent alterations in the data.
  • Establishing and maintaining the chain of custody is crucial to ensure the integrity of the evidence.
  • Thorough documentation of every step taken in the investigation is essential to provide a clear record and maintain the credibility of the evidence.
  • Investigators must restrict their conclusions and statements to the information they have obtained through the investigation process and not make assumptions beyond their knowledge.

Failure to adhere to these steps can lead to alterations, damage, or contamination of the original data, rendering any results generated unreliable and susceptible to legal challenges. Additional considerations include:

  • The potential disruption to business operations.
  • The handling of sensitive information unintentionally discovered during the investigation.

In any investigation where the owner of the digital evidence hasn’t given consent for media examination, as in most criminal cases, it’s crucial to ensure legal authority for seizing, imaging, and examining each device. Valuable information can often be obtained through an interview with the computer user, providing insights into system configuration, applications, and critical encryption details. EPIS Computer Forensic analysis becomes more manageable with access to passphrases that unlock encrypted files or containers on the local computer or connected systems through a network.

On a summer day, an established accountant contacted our Computer Forensic Data Recovery department, requesting our agents to examine his wife’s computer and recover deleted emails. The client brought the computer to our office while the wife was at work. Upon investigation, our team discovered incoming messages from a man she met at a recent party. Delving into the deleted messages, unknown to the client, revealed more compromising content. The recovered emails provided enough evidence for the client to confront the cheating spouse.

Frequently Asked Questions (FAQ) About Computer Forensic Data Recovery

What is Computer Forensic Data Recovery?
Computer Forensic Data Recovery involves the systematic examination and retrieval of digital information from computers and electronic devices to gather evidence for various purposes, including legal investigations.

When should I consider Computer Forensic Data Recovery?
You may consider Computer Forensic Data Recovery when you need to recover lost or deleted data, investigate potential cyber threats, handle digital evidence for legal matters, or uncover information relevant to a specific case.

What types of data can be recovered through Computer Forensic methods?
Computer Forensic methods can recover a wide range of data, including deleted files, emails, chat logs, images, videos, documents, and more, depending on the specific needs of the investigation.

How long does a Computer Forensic Data Recovery investigation take?
The duration of a Computer Forensic Data Recovery investigation varies based on factors such as the complexity of the case, the type of data to be recovered, and the condition of the digital media. Our team works efficiently to provide timely results.

Is the recovered data admissible in court?
Yes, the recovered data is handled following strict forensic procedures, ensuring its admissibility in court. Our processes adhere to legal standards and maintain the integrity of the evidence.

What should I do if I suspect digital foul play or cyber threats?
If you suspect digital foul play or cyber threats, contact us immediately. Our Computer Forensic experts can assess the situation, identify potential risks, and initiate an investigation to secure and recover relevant data.

Do I need legal authorization for Computer Forensic Data Recovery?
In most cases, legal authorization is necessary to conduct Computer Forensic Data Recovery, especially when dealing with digital evidence in legal matters. Our team ensures compliance with all legal requirements during the investigation process.

How do you handle sensitive information discovered during the investigation?
We prioritize confidentiality and handle sensitive information with the utmost care. Our team strictly follows ethical guidelines and legal standards to protect the privacy of individuals involved.

Can Computer Forensic analysis reveal encrypted information?
Yes, Computer Forensic analysis can uncover encrypted information if provided with the necessary passphrases or keys. This can significantly aid in understanding the contents of encrypted files or containers.

What sets EPIS Computer Forensic Data Recovery apart?
EPIS stands out with over 20 years of experience, state-of-the-art technology, and a high success rate in data recovery. Our team of experts follows rigorous forensic standards, ensuring accurate results for our clients.

Next Steps | Contact EPIS for Computer Forensic Data Recovery

EPIS offers trusted Computer Forensic Data Recovery services with over 20 years of expertise. If you need professional assistance or have digital security concerns, contact us for a tailored and effective solution.

Empire Pacific Investigative Services

Private Investigator Beverly Hills

Our Client Reviews

Empire Pacific Investigative Services

4.9 / 5.0

Based on 210 reviews

Alberto R.

I highly recommend Mike and Empire Pacific Investigative Services. They are true professionals and the only ones I will contact should the need arise! The attention to detail is second to none!

Maria A.

I was very satisfied with the professional help That Empire Pacific gave me in handling my case. His information was timely and to the point. I would highly recommend him for any and all investigative assistance. He is the best!

Wolfgang R.

Great Service. I am so happy I founded this company. They helped me out in my time of need.

Brittany L.

I was happy with the service provided. I had quick updates as the matter went forward and I would say five stars of service

Thandi M.

We have used Empire Pacific Investigative Services for three decades. Their work is exemplary; reports are perfect and their testimony is very professional, with great judge and jury appeal. We will not use anyone else for our investigations.

Mary H.

It has been my pleasure to work with Empire Pacific Investigative Services over the past 10 plus years on many investigations as well as other security related matters. When I need answers and I need them fast I know that a simple call will get me answers that are succinct, current and coming from a supremely knowledgeable source.

Martyna R.

Your service exceeded all our expectations. You are everything one hopes a true professional in this field of work would be: honest, direct, straightforward, responsive, knowledgeable and lightening fast. We would highly recommend your services to anyone with no hesitation.

Anthony E.

If you are looking for an experienced private investigator in California then you've found it. These P.I.'s know what they are doing. I look forward for the same commitment level in future from these guys.

Contact Us

Empire Pacific Investigative Services
1117 Sherbourne Dr.
West Hollywood,
CA 90069

Phone: (310) 657-3747

Opening Times:

Monday - Friday
9:00 AM - 7:00 PM

Empire Pacific Investigative Services Inc., established in 1993 by three retired U.S. Federal Special Agents, offers a diverse range of investigative services individually tailored to our clients' specific needs. Throughout its years of service, EPIS has enjoyed an enviable reputation based on dedication to client service. Each member of our staff is highly skilled, thereby ensuring a knowledgeable team proficient in every phase of the investigative field.